| SIA's history can be traced back to May 1947,
when Malayan Airways operated its first commercial flight
linking Singapore with Kuala Lumpur, Ipoh and Penang. The
airline was later renamed Malaysian Airways (1963) and Malaysia-Singapore
Airlines (1967), which was split in two in 1972, creating
Malaysian Airline System (since renamed Malaysia Airlines)
and SIA. Over a period of more than half a century, SIA has
earned a reputation as an innovative market leader, combining
a quality product with excellent service.
SIA and its regional airline subsidiary, SilkAir, have
a route network which extends to over 90 destinations in
more than 40 countries, serving Asia, Europe, North America,
the Middle East, the South West Pacific, and Africa.
SIA has one of the youngest fleets of any major airline,
with an average age of just over 5 years. The airline operates
a fleet of MEGATOP 747s, JUBILEE 777s, CELESTAR A340s and
Airbus A310s. SIA will be the first airline in the world
to operate the Airbus A380 "super jumbo" when
it joins the fleet in early 2006.
Excellence in cutomer service has been integral to SIA's
success. Superb inflight service is the cornerstone of its
reputation for customer service and hospitality. SIA has
developed a reputation for being an industry trend-setter.
The list of industry-leading innovations by SIA includes
being the first to offer free headsets, a choice of meals
and free drinks in Economy Class in the 1970s, and the first
with satelite-based inflight telephones in 1991. In 2001
the Airline became the first to introduce a global inflight
e-mail system to all passengers SIA has also taken inflight
dining to new heights with the formation of its International
Culinary Panel and World Gourmet Cuisine.
The care and attention that Singapore Airlines gives its
customers, symbolised by the Singapore Girl, has earned
the Airline many industry and travel awards, including Conde
Nast Traveller's "Best International Airline"
award in 12 out of the last 13 years.
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